![]() "Remove any object from inside the printer". Please see documentation"įrom the software in laptop i can read the message : There is an error message in the little screen, when try print : Version 1.Printer and scanner Epson Stylus Photo RX620. Reinstall the software as described in the Setup Guide. If you canceled the scanner software installation before the procedure was completed, or you connected this product before installing the software, EPSON Scan may be incorrectly installed.įollow these steps to install the software correctly.ĭisconnect the USB cable from your computer. Then turn off this product, restart your computer, and reinstall the printer driver as explained in the Setup Guide packed with this product. Uninstall the printer driver as explained in Uninstalling the Printer Software. When the following dialog box appears, click OK, then click OK to close the System Properties dialog box. Under Other devices, select USB 2.0 MFP or EPSON Stylus Photo RX630 and click Remove. Once you have confirmed that these items appear, proceed to step 5. If neither USB 2.0 MFP nor EPSON Stylus Photo RX630 appears under Other devices, click Refresh or unplug the USB cable from this product, then plug it into this product again. If USB 2.0 MFP or EPSON Stylus Photo RX630 appears under Other devices, the printer driver is not installed correctly. If EPSON USB Printer Devices does not appear on the Device Manager menu, click the plus (+) sign beside Other devices to view the installed devices. If your drivers are correctly installed, EPSON USB Printer Devices should appear on the Device Manager menu. Right-click the My Computer icon on your desktop, then click Properties. If the correct port is not displayed, proceed to the next step. If EPUSBX: (EPSON Stylus Photo RX630) is displayed in the Print to the following port list box, then the USB printer device driver and printer driver is installed correctly. Select the icon for this product, then click Properties on the File menu. Make sure that the icon for this product appears in the Printers window. Windows Me screens may differ slightly.Ĭlick Start, point to Settings, and click Printers. The screens shown in this section are for Windows 98. Follow the directions below to ensure that the driver and printer driver are installed correctly. If you canceled the plug-and-play driver installation in Windows Me or 98 before the procedure was complete, the USB printer device driver or the printer driver may be incorrectly installed. If you click No (Windows 2000) or STOP Installation (Windows XP), you will have to install the printer driver again.Ĭhecking printer driver for Windows Me and 98 If the Digital Signature Not Found (Windows 2000) or Software Installation dialog box (Windows XP) appears during the installation process, click Yes (Windows 2000) or Continue Anyway (Windows XP). If About is not displayed, the printer driver has been installed correctly. If a message box with the words "Unidrv Printer Driver" appears, you must reinstall the printer driver as described in the Setup Guide. ![]() If About is displayed in the shortcut menu that appears, click it. Open the Printers folder and right-click the icon for this product.Ĭlick Printing Preference on the shortcut menu that appears, then right-click anyware in the driver. To check if the Universal driver has been installed follow the steps below. Otherwise, Microsoft's Universal driver may be installed instead. When using Windows XP or 2000, you must follow the steps in the Setup Guide packed with this product to install the printer driver. Take note of the following, and perform the recommended checks to ensure proper installation.Ĭhecking printer driver installation for Windows XP and 2000 Incorrect or incomplete software installation can lead to USB problems. You may not be able to install or run the USB printer driver on a computer that does not meet these specifications, or that is not equipped with a built-in USB port.įor details about your computer, contact your dealer. Your computer must be a Windows Me, 98, XP, or 2000 pre-installed model, or a Windows 98 pre-installed model that was upgraded to Windows Me. If you must use multiple USB hubs, we recommend that you connect this product to the first-tier hub. See USB Interface for details.įor best results, you should connect this product directly to the computer's USB port. Use the USB cable that comes with this product. ![]() USB cables or connections can sometimes be the source of USB problems. If you are having difficulty using this product with a USB connection, see if your problem is listed below, and take any recommended actions.
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